Deny/Lost Reservations

Report parameters

Field

Description

Report Name

The name of the report.

Start Date

The start date from when the data must be considered for generating the report.

End Date

The end date until when the data must be considered for generating the report.

Report Options

Available options include the following:

  • By Enter Date - Generates a report based on the date the entry is made.

  • By Arrival Date - Generates a report based on arrival date.

Sort Options

Available options include the following:

  • By Date - Sorts the report by date.

  • By Date/ Reason - Sorts the report by date with reason.

Summary Only

When enabled, the system includes only the summary details of deny/lost reservations in the report.

Sample Report

A close-up of a document

Description automatically generated

Report Fields

Field

Description

Guest Name

The last name and first name of the guest added to the reservation will appear as a hyperlink and clicking it will navigate the user to the guest record.

Status

The status of the reservation whether it is denied or lost to a competitor.

Conf #

The confirmation number of the reservation will appear as a hyperlink and clicking it will navigate the user to the reservation record.

Entered ID

The identification number of the user associated with this lost business.

Rm Type

The type of room the guest requested.

Arrival

The date of arrival of the guest.

Depart

The date of departure of the guest.

Rate

The rate defined for the selected room type.

Home Phone

The home phone number of the guest.

Work Phone

The work phone number of the guest.

Deny/Lost Date

The date the reservation was lost.

Reason

The reason entered by the user for the lost business.

Reason Description

The description of the lost business.